At MeStrips, we aim to deliver your order quickly, safely, and with full transparency.
Please read our shipping guidelines below.

1. Processing Times

All orders are processed within:

1–2 business days (Monday–Friday)
Orders placed on weekends or holidays ship the next business day

During peak seasons, processing may take an additional 1–2 days.

You will receive a shipping confirmation email with tracking details as soon as your order is dispatched.

2. Estimated Delivery Times

🇩🇪 Germany

2–4 business days

🇪🇺 European Union

3–7 business days

🌍 International / Worldwide

7–14 business days
(May vary depending on customs and destination country)

Please note: These are estimated transit times and may vary due to carrier delays, customs processing, or seasonal demand.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

We offer:

Standard Shipping (tracked)
Express Shipping (where available)

Free shipping promotions may apply depending on active campaigns.

4. Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your order at any time through our tracking page or your local carrier’s site.

5. Customs, Duties & Taxes (International)

International orders may be subject to:

Customs fees
Import taxes
Handling fees

These charges are determined by your local customs authority and are not included in product prices.
Customers are responsible for any additional customs costs.

6. Wrong Address / Undeliverable Packages

Please ensure your shipping address is entered correctly.

We are not responsible for:

Packages delivered to incorrect or incomplete addresses
Lost packages due to customer error
Additional fees for re-shipping if an order is returned to us

If you entered the wrong address, contact us immediately at:

📧 support@mestrips.com

If the order has not shipped yet, we will update it for you.

7. Lost or Delayed Orders

If your package is delayed or tracking has not updated for 10+ business days:

Contact us
We will investigate with the carrier
If confirmed lost, we will send a free replacement or issue a refund

We’re here to support you.

8. Damaged Packages

If your package arrives damaged:

Take clear photos
Contact us within 48 hours
We will replace or refund your order

9. Pre-Orders

If your order includes pre-order items:

All items will ship together unless otherwise stated
Pre-order delivery dates are estimates

10. Contact Us

For any questions regarding shipping: